The issue
A major retailer recognised that members of its buying team needed to enhance their technical financial skills in order to negotiate more effectively with long-term suppliers.
The action
To ensure that the programme was relevant and practical, our training team shadowed a number of buyers in meetings with the organisation’s suppliers. This allowed us to identify opportunities to improve the commercial aspects of negotiations, and develop a highly tailored training programme that included meetings with potential suppliers, role-played by professional actors.
The outcome
Thanks to the insight gained from our programme, the buying team made significant savings on its purchasing decisions, while maintaining strong supplier partnerships.